Privacy and Security

This website is owned by Mondelēz International and operated under partnership by Turnkey Merchandise Programs, LLC.(tmp), as a licensee Mondelēz International.

tmp, in partnership with Mondelez, has created this privacy notice for www.ShopOREO.com (the "Site") in order to demonstrate its firm commitment to privacy. (tmp is a business partner and licensee of Mondelez and OREO. "We" or "Us", as used in this Privacy Notice, refers to tmp.) The following discloses The Company's information gathering and dissemination practices for the information collected through this Site. We encourage you to read this Policy before using this Site. Your use of this Site signifies that you agree with all terms of this Policy; please do not use this Site if you disagree with any part of this Policy.


Personally Identifiable Information

We will collect personally identifiable information about you, such as your name, postal address, telephone number, e-mail address, gender and date of birth, when you provide it to us while on this Site. This means we do not require you to register or provide information to us in order to view the site. If you register in order to use one or more of the many features of our site, in addition to other purposes described in this Privacy Policy, we use the information you supply for the purpose of providing the services you've requested. These features may include:

  • Direct Mail
  • Promotional email
  • Transactional email, like order confirmations
  • Emails reminding you of items you’ve left in your cart
  • Emails to remind you of items you’ve browsed

Depending on the feature you have registered to use, we may collect one or more of the following types of personally-identifiable information: name, address, phone number, email address, username and password. If you do not provide this information, you may not be able to register for features on the site. You may always access and review your personally-identifiable information by visiting ShopOREO.com my account section. In addition, you may correct factual errors in your personally-identifiable information by editing your profile on the site.

Creating, viewing and editing your personally-identifiable information may only be done with a valid member-provided user ID and password.

If you specifically agree to follow-up contacts by ShopOREO.com or ask to be put on our mailing list when you register, we may contact you from time to time. You may always change your preference for follow-up contacts or opt-out of any further contacts or services just by clicking the unsubscribe option at the bottom of the email, e-mailing us at any time or by visiting the area of the site where you registered. However, unless you specifically register to receive communication from the site, the site will not contact you.

Except as described in this Privacy Policy, we don't share the information you give us with anyone outside of tmp. In certain instances, we may disclose your personally-identifiable information when we have reason to believe that it is necessary to identify, contact or bring legal action against persons or entities who may be causing injury to you, tmp or others. We may also disclose your personally identifiable information when we believe the law requires it. In the event of a merger, consolidation or sale or transfer of all or substantially all of our company or its assets, it is possible that all user information collected by this site will be transferred to the purchaser or the new company.

We may use the personal information you provide us to improve our marketing and promotional efforts; to statistically analyze website usage; and to improve our features and the content of our sites. You would never be opted into a service you did not request.

We may also use your personal information to customize the content that our sites deliver to you. For example, we may customize the product information and promotions we deliver to you based upon the information you have previously provided to us. We accomplish this by installing a pixel on your browser and tracking that pixel. You may avoid pixel tracking by shopping incognito via your browser, or by clearing your browser’s cache and cookies.


Cookies and Pixel Tracking

Like most companies, we use “cookie” and “pixel tracking” technology on our sites to collect aggregate information, or to present information to you via advertising networks. When you log into one of our sites, the cookie tells us whether you've visited us before or are a new visitor. This allows us to measure the appeal of our sites to new and return visitors. The cookie doesn't track any personal information about you or provide us with any way to contact you, and the cookie doesn't extract any information from your computer. Cookies are simply the best way for us to be able to offer you the most enjoyable and hassle-free online environment.

Pixel tracking is accomplished by installing a pixel on your browser and tracking that pixel (a common misconception is that we are tracking YOU and that’s not really true – we are recognizing the pixel). You may avoid pixel tracking by shopping incognito via your browser, or by clearing your browser’s cache and cookies.


Third Parties Service Providers

We sometimes employ other companies and individuals to perform services for us. For example, we hire agencies to help administer promotions, to analyze data, to fulfill orders you place, and to provide customer service. These parties are required to maintain any personal information they receive from you in confidence and may only use it in connection with the services they are providing to us.


When you shop with us

If you shop with us via our website, we collect the following information: name, address, phone number, email address, billing information including credit card number and expiration date as well as information such as an alternative address for shipping purposes. We only use your name, address, phone number, billing information/credit card information to process your order. The email address you provide is used for internal purposes only, such as confirming and tracking your order. We may also contact you via email or regular mail from time-to-time to keep you up-to-date on the latest news, to remind you of items left in your cart or items you browsed, or to send you our latest offers.


Links to Other Sites

Our sites may contain links to other sites, including other sites that are owned or operated by our affiliates or us. While we do our best to make sure that every link to a non-affiliated site sends you to a helpful place on the internet, we cannot guarantee the content of these non-affiliated sites. The non-affiliated sites will always have their own privacy policies. You should always check the privacy policy of the specific site you're visiting to understand your rights.


Security

This Site has security measures in place to help protect against the loss, misuse and alteration of the personally identifiable information under its control. The Company employs reasonable security measures consistent with standard industry practice to help protect against public access to personally identifiable and account activity information collected on and used by The Company at this Site. For instance, access to our databases with personally identifiable information is logged for security purposes and access is limited to key personnel. Personally identifiable information and account activity are also protected through the use of user names and passwords. In order to help maintain the security of your information, you should protect the confidentiality of your user name and password.


Contacting TMP

If you have any questions about this Privacy Notice or the practices of this Site, you may contact:

Turnkey Merchandising Program, LLC
61 Clark Road North
Battle Creek, Michigan 4903

Or call 800-683-5254 Monday thru Friday, 8am-8pm ET.